Help with this website

Accessibility Help
The Chillout Web site has been designed to be inclusive and to provide access to all users regardless of technological or physical disability.
The following highlights some of the initiatives designed to make the Web site interface and content more usable and accessible.

Usability
Overall framework and interface

• Left panel – This contains the main navigation system and links, which provide access to the key areas and content of the Web site. Clicking on a navigation link takes you to a section.
• Content area – The central content area updates to present the page of content that has been selected.

Accessibility features
All templates have been designed with the objective of making information accessible to all users including users with disabilities. The following highlights the various issues we have addressed with the objective of achieving a high level of accessibility.

W3C Compliance
This Web site has been designed to comply with the guidelines issued by W3C/WAI. All templates meet priority 3 (AAA) guidelines of the W3C Web Content Accessibility Guidelines, which is the highest level of conformance that can be achieved.
All templates have been Bobby approved to priority 3 (AAA) and all warnings identified by Bobby have been manually checked for conformance.

Access keys
Most browsers support access key functionality, which provide access to key parts of the Web site interface. To use access keys follow the following guidelines:

• For Windows users, you can press “ALT” plus the listed access key
• For Macintosh users, you can press “Control” plus the listed access key
• Pressing “Enter” will then take you to the page.We have included the standard recommended access keys, which include:

1 = Home
2 = Did you know
3 = Average costs
4 = What next?
5 = Web links
0 = Help with website

Tab indexing
Tab indexing is designed to make tabbing through the site easier but also to provide users with access to the Web site by using the keyboard only.
The tab order of information within the framework interface is as follows:

• Main navigation (Left bar)
• Central content Links
• Footer (Bottom bar) Links

Visual design

• Colours – We have tried to use colours throughout the Web site that provide maximum contrast between foreground and background items and also various features on the page including headers, body text and hyperlinks.
• Images – All interface graphics and images throughout the Web site have been assigned an Alt-text attribute, which describes the contents or function of the item.
• Hyperlinks – all hyperlinks are underlines for identification.
• CSS – Style-sheets have been used for all visual items and text. This means that you can change the text size from within the browser by selecting “View” and then “Text size”.